Privacy Policy

Last updated: September 12, 2025

1. Introduction

MachineFi Inc. ("we," "our," or "us") operates the AI Gateway service (the "Service"). This Privacy Policy explains how we collect, use, and protect personal and non-personal information when you use our Service.

By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Account Information: Name, email address, organization, billing information, and authentication credentials you provide when creating an account.

Usage Data: Logs of API requests, model endpoints used, tokens processed, IP address, browser/device type, and timestamps.

Content Data: Text, prompts, and other data you submit to the Service, as well as the responses generated by AI providers.

Payment Information: If applicable, billing and payment details are processed through trusted third-party payment processors.

Support Communications: Any communications with us, such as emails or support tickets.

3. How We Use Information

Provide, operate, and maintain the Service.

Process and route API requests to third-party AI providers.

Improve performance, reliability, and security of the Service.

Monitor usage, detect abuse, and enforce acceptable use policies.

Respond to support requests and communicate with users.

Comply with legal and regulatory obligations.

4. Data Sharing and Disclosure

We do not sell personal information. We may share information with AI providers, service providers, for legal reasons, or in business transfer scenarios.

5. Contact Us

support@machinefi.com

MachineFi Inc.